GOV.UK Notify

Government Digital Service

GOV.UK Notify is a platform developed to facilitate communication between the government and citizens. It allows public departments to send notifications via email, text messages and physical mail efficiently and securely. By simplifying the communication process, GOV.UK Notify helps improve the delivery of public services, ensuring that important information reaches citizens on time and that interaction with government is more accessible and effective for everyone.

GOV.UK Notify solves the need for efficient and effective communication within the public sector. It allows teams to easily send notifications and messages and manage responses, ensuring that crucial information is distributed quickly and reliably to citizens or between departments, facilitating transparency and operational efficiency.

User and Service Management: Streamlines the registration and management of users and services. Batch Communication: Enables sending batch emails and SMS by uploading CSV files. Notification History: Maintains a comprehensive history of sent notifications. Template Usage: Allows the creation of customizable communication templates. Modular Features: Separate modules for different functionalities like broadcasting and status updates. Security and Compliance: Ensures data security and compliance with government standards

Organizes its structure into modules to ensure scalability and maintainability. Develops its backend in Python and its frontend in JavaScript using Node.js, ensuring seamless integration between both. Uses HTML templates for dynamic content rendering. Integrates cloud services like AWS S3 for efficient storage. Implements WebAuthn for advanced and secure authentication. Incorporates automated tools for continuous testing and promotes best development practices.