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At your service

At your service
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Language

Ruby

Tool Type

Web app

License

GNU General Public License version 3

Version

2.0.3

About the tool Responsible

Data Uruguay

At your service
What is it?

A tu Servicio is a web application that allows users in Uruguay to view, consult and compare indicators of health providers, both public and private. It facilitates informed decision-making when choosing or changing health providers, thus improving transparency in the sector. The tool was developed to improve access to information on health services, which has contributed to cost reduction. Despite the differences in global health systems, A tu Servicio has been replicated and improved in other countries, adapting to different needs.

What problems does it solve?

At Your Service was created to make visible the data of each of the Health providers with the aim that when a user wants to join one of these institutions or wants to change providers, they can make the right decisions. After the launch of this tool, a significant improvement in the costs of health services was noted; these were reduced because users had greater access to information from each provider.

How does the tool work?

This Web application allows you to view the list of comprehensive health providers in the country, compare their indicators and make an informed decision. When you start the application, on the main page, it shows the Visualization module, through which information is made available for each of the Health Institutions on a series of attributes. Where the user can compare the values ​​of each attribute for the different Institutions, as well as being able to group the latter by department, as shown in the following screenshot.

Open standards

Leverages Ruby 2.5.5, ensuring compatibility with this specific version of the Ruby language. Manages dependencies through RubyGems, utilizing an ecosystem based on open standards. Connects to PostgreSQL databases, ensuring interoperability with an open standard for relational databases. Integrates jQuery via jquery-rails and jquery-ui-rails, adopting a widely recognized JavaScript library. Operates with the Puma web server, compliant with HTTP/1.x and HTTP/2 standards. Documents installation using YAML, facilitating data exchange thr

Sector
Health
Functionality
Data collection analysis and visualization
Sustainable development goals
Good health and well-being
Reduced inequalities
hands
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"At your service" Health Indicators Dashboard "At your service" Health Indicators Dashboard

The image shows data from "At Your Service": Satisfaction 8.4, schedule availability 58.6%, pediatrician wait 2.66 days, users 80,678, newborn capture rate 100%, general doctors 22.8/10,000.

Use case - At Your Service Bogotá

Platform that allows the citizens of Bogotá to rate and compare the quality of the services of Health Providing Institutions (IPS).

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Project At Your Service in Data Uruguay

Page that describes the A Tu Servicio project, a platform that allows you to view and compare indicators of health providers in Uruguay.

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Data Uruguay - Main Page

Official site of Data Uruguay, a civil society organization that creates civic technology to promote knowledge and exercise of rights.

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